We've added guest card details to the "Charge and close" button to reduce chargebacks.
Have you ever accidentally charged the wrong card when closing a guest's bill?
We’ve now added a card details dropdown to the Charge and close button on the Billing tab of the Customer management screen to:
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Reduce chargebacks: Select the correct card when charging and closing a bill.
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Minimize errors: The new dropdown list and confirmation dialog allows you to pause and consider before proceeding.
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Cut down on extra steps: Close bills faster. View all cards attached to the guest's profile and select the card you want to charge directly from the Billing tab.
To charge and close a guest's bill using the new card details dropdown:
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In Mews Operations, open the customer's profile.
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Go to the Billing tab. Locate the bill you want to settle.
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Click the Charge and close button.
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Select the correct guest card from the dropdown list.
Note: Mews only displays the Charge and close button when the guest has a payment card attached to their profile.
You can learn more about taking payments here.
Like this new feature? Did we solve this issue? Comment below to let us know.
