Release notes

Release Notes and Product Updates

new feature
11/30/2023

Streamline guest check in with pre-arrival preauthorization in the Mews Booking Engine.

Now with the Mews Booking Engine you can automate card payment preauthorization in the booking process itself to securely validate funds on your guests' credit cards before their arrival. This ensures a smooth and efficient check in process while significantly improving the overall guest experience.

Previously, it was only possible to submit preauthorization for later processing. Mews can now perform preauthorization live during the booking process, offering immediate card validation. The booker can confirm and make a payment when selecting a rate. This initiates preauthorization upon confirmation in real-time within the Mews Booking Engine, with no delay in payment card verification.

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Pre-arrival preauthorization means you can:

  • Streamline the check in process: Properties can quickly verify the guest's credit card details, reducing check in time and administrative hassles.
  • Enhance Security: Ensure the availability of funds to cover expenses like room charges, incidentals, and more. Reduce the risk of payment issues, disputes, and chargebacks by applying card verification with the customer's bank in real time during the booking process.
  • Improve guest satisfaction: Guests experience a seamless check in experience with minimized wait times. 

Set up rate groups to automatically preauthorize card payments in the Mews Booking Engine today!

You can learn more about setting up payment automation here.

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