🚀 Smart Tips: Your AI-powered guide to personalized guest service.
Picture this, you know your guest’s favorite amenities or special requests before they even step through the door. With Smart Tips, now you can. AI-driven insights are embedded directly in each guest’s profile, giving your team instant access to valuable details like reservation notes, past stays, and preferences.
Note: This feature is only available for properties with a Pro or Enterprise subscription.
What’s new:
Instant insights at a glance: Summaries of guest preferences, past stays, and upcoming reservations help you create memorable, tailored experiences.
Personalized service: Smart Tips keep everyone informed, so guests feel remembered and valued, even during staff changes.
Upsell opportunities: Spot timely upsell moments, like room upgrades or spa treatments, based on guest behaviors and preferences.
We can’t wait to hear how Smart Tips help you create those wow moments! Share your feedback in the comments below!
