Release notes

Want to avoid payment delays and reduce failed payments after the guest’s stay? You can perform Zero Amount Authorization, and now Preauthorization, directly through the Payment request option in Mews Operations, by sending a payment link to the guest. So, you can save time at the front desk and create a smoother guest experience from booking to departure!

You can use:

• Zero Amount Authorization to verify and store a guest’s payment details for later use, with no funds held or moved from their account.
• Preauthorization to place a hold on a specific amount in the guest’s account.

What’s new:

• Zero Amount Authorization: Verify and store a guest’s payment method without charging or holding any funds by selecting the Collect payment method option in the new Payment request form.
• Improved Payment request form: The Preauthorization feature is now directly available under Payment request, so you can easily place a temporary hold on the guest’s card, to ensure funds are verified and available.
• Protect your revenue: Store only valid, authenticated payment methods to reduce failed payments and chargebacks. Note: 3D Secure applies to online payments only. It is mandatory in the EEA and UK under PSD2/SCA, and optional in regions like the US, Canada, and APAC. It does not apply to terminal transactions.  

• Save time: Avoid manual payment detail collection and reduce front desk workload.
• Improve guest experience: Offer a faster, deposit-free check in with payments received at your convenience.

Read the help article to learn more.

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