Release notes

Release Notes and Product Updates

new feature
05/29/2024

๐Ÿš€ Now skip the front desk queues with the Digital Key!

The introduction of the Digital Key marks a significant step forward in making guest stays smoother and operations more efficient. Guests can easily set up a digital key during their online check-in process.

Once set up, the system automatically activates the key at their designated check in time. Guests get direct room access without requiring any staff physical interaction, simplifying both the guest experience and staff workloads.

Note: The Digital Key is currently only available for iOS devices, Android is launching shortly.

How it works:

  1. Guests opt for a digital key during online check-in.
  2. The guestsโ€™ device downloads the app in background after a few simple steps without needing to visit the app store. 
  3. They can then share the digital key with other reservation members. 
Image #1


Whatโ€™s new:

  • Contactless entry: Direct room access at check in timeโ€”saving everyone time. No waiting lines, no plastic keycards, no delays.
  • Time-efficient operations: Automate routine tasks and minimize arrival administration with customizable check in rules and seamless updates from reservation changes. 
  • Improved guest satisfaction: Guests can set up their digital key before arrival and easily share it with their group, doing away with the need for app store visits, logins, or authentication codes.  
  • Next-level security: Bluetooth technology ensures secure room access only to guests within close proximityโ€”even without a network connection. 

You can learn more about how to set up the Digital Key here or start your interactive Digital Key course in Mews University here.

Excited to revolutionize your check in? Let us know what you think with a comment or emoji below!

emoji negative reaction for '๐Ÿš€ Now skip the front desk queues with the Digital Key!  ' emoji neutral reaction for '๐Ÿš€ Now skip the front desk queues with the Digital Key!  ' emoji positive reaction for '๐Ÿš€ Now skip the front desk queues with the Digital Key!  '
Thanks for your feedback
Create your own newsfeed