Improvement
11/11/2024
🔁 Encourage guest choices and boost revenue with new options in the Guest Portal.
Gone are the days of fragmented guest experiences! With our latest Guest Portal update, guests now have seamless access to personalized stay options, and properties can drive more revenue—all from one convenient place.
Guests can now customize their stay by booking hourly services—like meeting rooms or day-use spaces, and more, directly in the Guest Portal.
What’s new:
- Service promotions in online check-in (OCI): Guests can now browse and book services such as, parking, meeting rooms, bike rentals during online check-in with options for hourly, daily, or nightly bookings, all conveniently displayed under one trip on the portal homepage.
- Easy cancellations: Guests who booked directly can review cancellation policies and, if eligible, cancel directly through the portal, no calls or emails needed.
- Skip cleaning and plant a tree: Reduce costs and improve housekeeping efficiency with the Hotels for Trees integration, where guests staying 2-3 nights can opt out of cleaning to help the environment.
Dive into our updated articles above for details or take a look at this community post which explains how to drive online check-ins and unlock upselling opportunities.
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