September 17, 2020
September 10, 2020
Now, you can click on the “Restricted” link to go directly to your restrictions, find out which ones are blocking you, and change them if necessary.
It’s small, but we hope it helps ✨
September 8, 2020
August 26, 2020
All you need to do is choose which items guests should be able to independently add to their bills and set up your services accordingly. Then, during online check-out, your guests can add any missing products or services to their bills before they pay and go. ✈️
Note: Even if you don’t have a minibar, you should make sure this feature is turned off for all services that guests shouldn’t claim—if you don’t, it may result in incorrect bills.
August 20, 2020
Space features and space categories have moved into your stay service settings. This means that any non-admin employees now need the configure services privilege to access and modify them. Make sure to update the privileges of all relevant employees 👍
URLs related to space features and space categories will also change, so don't forget to update any bookmarks!
Note: Not sure where to find them? Just open the main menu, go to Settings and then Services. Choose your stay service and voilà.
August 7, 2020
The Before Start email is automatically sent to guests 48 hours before their reservation starts. It sends them to Navigator where they can check in online and save time at reception.
We've made a few changes to the email, so now:
Tip: You can also customize this email ✍️
Your customizable, customer-facing documents and instructions used to be scattered across Mews in various locations. Now they’re all in one place, making it easier for you to maintain them.
Find out now how to add or manage these documents:
July 16, 2020
Bonus: You definitely won’t need as many printed copies at reception 🌲🌳
July 9, 2020
Sending Mews a list of every product affected by a tax rate change, then waiting on us to do the update is a thing of the past. Now, when your local government announces a tax rate change that affects products, you can easily update the products yourself, in bulk, and with little to no help from Mews.
Plus, you can automatically apply the rate change to any open product postings consumed on or after the day the tax change goes into effect. 🙌
Note: Tax rate changes for nights, rates, and city tax will still need to be updated by Mews. Learn more about how Mews handles tax changes for these items.
July 7, 2020