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Release Notes

  • Coming soon

    • 24/7 check-outs with the Operator kiosk—save time and reduce contact for guests around the clock.
    • Got a minibar service? Add products to guest bills right from the Commander mobile app.
    • Group billing puts all the bills from each group in one place and lets you easily shift multiple items at once between group members (so nobody gets stuck with the bar tab 🍾)
  • October 16, 2020

  • Notice: Another macro update—check your travel agency contracts export.

    Now that you can create routing rules for companies and travel agencies, you no longer need to set up settlement rules in your travel agency contracts—so we removed them. If you regularly export this report and use macros, be sure to check and update them if necessary.
  • October 15, 2020

  • Notice: Update your macros—changes to the Occupancy and Manager reports!

    In advance of some upcoming features in Commander, there's a new column in the Occupancy and Manager reports when they're exported: Occupied by other service. You shouldn't see any data there yet, but make sure to update your macros accordingly! 🤓👍

  • October 13, 2020

  • Automatically forward items from guest bills to company or travel agency bills.

    Manually moving items between bills can be time consuming and leaves room for human error. That’s where routing rules can help. When you set up a routing rule for a company or travel agency:

    1. You choose which stay items they’ll pay for instead of the guest—whether that’s the whole stay or just specific items (such as nights/accommodation), routing rules are flexible.
    2. When a reservation is made with that company or travel agency, we’ll automatically move the selected items from the guest’s bill to the company or travel agency.
    3. You save hours of manual work every week ⏱️
    Note: This is an early version of routing rules, so keep your eyes peeled for more improvements coming soon 👀

  • Assign employees to Mews University courses directly in your PMS ⚡

    Onboarding new employees used to be a multi-step process. Now you can do it all from one place, saving you tons of time and energy.

    When you create an employee profile in Mews, just choose the Mews Uni learning path(s) that most closely correspond with their role at your enterprise. Once their profile is saved, their University account will be created automatically. All they need to do is log in to Mews Uni, change their password, and they’ll gain access to the relevant courses. Learn more about how employees can set up their Mews University accounts. ✨

  • September 30, 2020

  • German properties—easily comply with the KassenSichV ordinance using our new integration.

    The KassenSichV ordinance requires all bills and invoices to be recorded by a secure external TSE (technischen Sicherheitseinrichtung). Automate the process with our new integration for easy, hassle-free compliance—no extra hardware required.
  • September 25, 2020

  • Business intelligence straight from your PMS. Mews Analytics is here 🚀

    Mews Analytics gives you detailed, chain-level insights into your property's performance across key metrics. This isn't a third party solution—you can get there straight from your PMS.
    Head to Main menu > Analytics to:
    Note: Mews Analytics is only available for properties with an Enterprise package.

  • September 24, 2020

  • Import files with drag and drop ➡️⬇️

    Always forgetting file names? No worries. Instead of manually searching for files you want to upload, just drag and drop them into Commander—and save a little time and sanity 🤪

  • September 22, 2020

  • A handful of action log improvements which pack a punch 👊

    We upgraded the action log to make it more detailed and easier to understand, so you can clearly track more types of reservation changes.

    • Before, when a reservation moved to a different room, you couldn’t see which room it was in originally—now you’ll always see exactly how the reservation looked before and after each change.
    • You can follow new types of changes, like order items and price adjustments.
    • We now track net, gross, and taxes when price changes are made in a reservation.
  • September 17, 2020

  • Swiss properties—use our new integration to generate your monthly HESTA reports.

    With our new HESTA integration you can easily generate your monthly HESTA reports, pre-formatted according to the Swiss statistical office's requirements. All you need to do is connect to the integration (no need to configure an export schedule), and upload your monthly reports to the HESTA portal. 🧙‍♂️

  • September 10, 2020

  • Easily find out which restriction is blocking you from creating a reservation.

    Before, if a restriction blocked you from making a reservation, you’d have to manually go into your restriction settings and search for the one that was causing the problem.

    Now, you can click on the “Restricted” link to go directly to your restrictions, find out which ones are blocking you, and change them if necessary.

    It’s small, but we hope it helps ✨